Honda ProFirst Certfied Collision Repair

Why consider a ProFirst Certified Body Shop?

ProFirst Certified shops are committed to a complete repair through required ongoing industry education and annual third party certifications.

Knowledge & Skill

ProFirst Certified shops must earn an I-CAR Gold Class Professional®, Verifacts VQ or Verifacts Medallion. See below to learn more.

I-CAR Gold Class Professional®

I-CAR (The Inter-Industry Conference on Auto Collision Repair) is a non-profit organization dedicated to providing education to the collision repair industry, ensuring proper repairs. I-CAR Gold Class Professionals®, is the highest I-Car level of achievement and considered the highest level of training in the industry.

VeriFacts VQ

VeriFacts VQ verifies a body shop adheres to the vehicles original manufacturer’s repair guidelines. VeriFacts performs on-site shop inspections of repair methods, materials, tools and equipment are consistent with the vehicle manufacturer’s recommendations. VeriFacts is the most highly respected verification/inspection organization in the industry.

Honda Specific Training

ProFirst shops must complete I-CAR training, and additional Honda-specific training ensuring they are up to date on all the newest Honda technology.

Honda Specific Repair Information

ProFirst Certified body shops have access to all service and repair information straight from Honda. Including mechanical and collision repair, for all years and models of Honda automobiles.

Tools and Equipment

Honda vehicles are designed and engineered using specific materials that often require specific tools and equipment for proper repair. ProFirst Certified shops are equipped and educated with the right tools and equipment to repair your Honda properly.

Facility Standards

All ProFirst Certified shops are required to maintain a clean and professional space in the customer lounge and inside and outside the shop.

Customer Satisfaction System

Profirst Certified shops are committed to customer satisfaction, with a customer satisfaction survey system to ensure that they are meeting your needs.

Annual Inspection and Certification

Through a third-party, American Honda annually inspects all ProFirst Certified shops to verify proper equipment, facility cleanliness, and overall shop operation. Training verification is also performed on an ongoing basis.

 

If you’re ever in an accident, insist that your insurance company authorizes only a Honda certified repair facility that uses Genuine Honda Collision Parts. Why? Because Genuine Honda Collision parts are the only parts which are manufactured to Honda’s exacting standards for fit, finish and corrosion protection. They’re the only parts that are covered by our warranty. And they’re the only parts that are guaranteed to perform as only a Honda can.

Will my insurance company automatically specify Genuine Honda collision parts?

No. Imitation parts may be sufficient for insurance companies because they cost less, but it may compromise the fit, finish and corrosion protection of your Honda.

Do imitation parts equal the quality of Genuine Honda Collision Parts?

No. Imitation parts may be sufficient for insurance companies because they cost less, but it may compromise the fit, finish and corrosion protection of your Honda.

Is there a warranty on Genuine Honda Collision Parts?

Yes. Genuine Honda collision parts are covered by our Replacement Warranty.

Do I have the right to know?

Yes. You have the right to know what replacement parts are being used. Ask for proof that “like kind and quality” parts can equal Genuine Honda collision Parts. Chances are, they won’t.

Keep your Honda a Honda with Genuine Honda Collision Parts

We’re ready to repair your electric vehicle.

Repairing your electrical vehicle is significantly more complicated than repairing a conventional vehicle. The battery is a high volage device that can cause serious harm if handled improperly, and if an electric vehicle battery loses its charge, the vehicle can become completely non-functional. Pfaff Autoworks has invested heavily in training, technology, tools, and equipment, to repair the latest generation of electric and plug-in hybrid vehicles.

  • We have received specific electric vehicle training – technicians, estimators, and all staff that work on electric cars receive specific training for those vehicles.
  • Specific safety procedures are in place to protect our staff and to protect your vehicle, including quarantining batteries from damaged cars.
  • The appropriate charging and maintenance equipment is in place to ensure that your vehicle’s battery does not get fully discharged while it is being repaired, which can cause serious issues.
  • We have the specific tools and equipment required to work on electric vehicles.
  • Pfaff Autoworks is a VeriFacts-certified collision repair centre. VeriFacts, the only independent third-party verifier of excellence in collision repair, only endorses collision repair facilities that have proven and maintain a high level of quality. Independence means that no amount of money can buy an endorsement.