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Questions to ask your certified collision repair facility

Questions to ask your certified collision repair facility

If your car has suffered damages due to a collision on the roadway and you are in need of certified collision repair services, then you have come to the right place at Pfaff Autoworks. At our collision repair facility in Vaughan, ON, we have the state-of-the-art equipment and machinery necessary to get the job done right. If you have your own questions to ask your certified collision repair facility then our people are ready to answer them! We make it our mission to make sure that our valued customers are in the loop about their vehicle’s collision repair services. In this article by Pfaff Autoworks, we share some examples of questions that you can ask your certified collision repair facility.

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Does your shop warranty your work? 

It is important to understand if there are any warranties for the shop’s work. You want to make sure that your vehicle’s repair services will be effective and long-lasting. A warranty by the repair shop will give you peace of mind knowing that, if by chance, something fails or breaks after your collision repair services, that you are covered. 

Does your shop supply loaner vehicles? 

If you rely on your car on a daily basis, having to bring it to a shop for collision repair and not having your car for a period of time is very inconvenient. Ask your collision repair facility if they supply loaner cars. This way, when you bring your damaged vehicle in for collision repair services, you will still be able to get to and from work with the loaner vehicle. It is important to note that not all collision repair facilities will supply loaner cars, so make sure you establish this beforehand.   

Does your shop specialize in my type of vehicle? 

It is also important to gain an understanding of if your collision repair facility is specialized in your type of vehicle. You want to make sure that your collision repair facility has experience working on your type of vehicle. It’s also important that shops have a relationship with the manufacturer to ensure you are receiving original factory parts and to match paint colors. 

These are just a few questions that you can ask your collision repair facility before you bring your damaged vehicle in for repairs. To learn more about Pfaff Autoworks and our collision repair services, we encourage you to get in touch with our team today. 

Click here to find our contact information, get an estimate, or speak with a representative.